Engine5 Responsive dealership customer reviews

93 Reviews

4.9 out of 5 stars

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JAYVH 02 Nov 2017

I've lost track of the number of vehicles we have purchased/leased through Dick Scott Motor Mall. Once again, the experience was outstanding...very professional and always comfortable...this is truly a great dealership.

5 rate

DAVID.BORTELS 23 Oct 2017

Had a great experience buying my new ram 3500 and the service manager was excellent in scheduling upcoming appointments. Will only use this dealership in the future.

5 rate

SHARONFISHER99 19 Oct 2017

This dealership focuses on being informative, knowledgeable of products, and analytical with strong comparisons. We shopped around and found 2-3 other dealers very high pressure, focusing on a vehicle they wanted to sell. Contrast Dick Scott Motor Mall, focused on the vehicle that would meet our nee...ds. Lastly, relationship building; we will highly recommend this dealership to friends and neighbors! Show more

5 rate

Caramay567 13 Oct 2017

This was my first time leasing a car but luckily I did have my mom and stepdad to help. The process was easy and painless and everyone was very friendly. I’m happy to have walked out my Jeep with little to no effort now I’m ready to drive.

5 rate

KGibson 29 Sep 2017

This dealership is small and intimate. They treat you very well. If you're in the market for another vehicle, make a trip to Fowlerville.

5 rate

Brian Gonyea 28 Sep 2017

Traded in a vehicle with negative equity and they worked to get us trade in value enough to pay it off, and despite our less than good credit got us at least in the ballpark of the payment we were looking for. Another dealership we were looking at turned is away from the guy we went to see and to a ..."high risk" specialist who never returned our call. Definitely will be looking there first next time we need a vehicle. Show more

5 rate

loub1 27 Sep 2017

Good people make for great service. But making your customers write an essay to respond to a survey...is not a good idea. I wouldn't respond to another request,

5 rate

TrudyM789 01 Sep 2017

I had been going to a local auto repair shop because I have an older Dodge. That shop had caused me extra problems. So I started to go to Dick Scott Dealership for service about three years ago. I cannot thank Scott Combs enough for all his help to work with me in fixing several problems I was ha...ving. He was great at identifying and then setting priority so that I could get the work done gradually and within my budget. I observed him working with other customers as well. He is the best service person I have ever worked with. His expertise for auto mechanical problems showed up right away and he is good at explaining things in a non-mechanical way, so that I could understand. I again, I can not thank him enough for all his help and I will not take my Dodge anywhere else for service. Show more

5 rate

Amasih 31 Aug 2017

Bill and Don made this an easy, painless buying experience! Would recommend them to anyone. They worked hard to find the vehicle I wanted and to get a great price for it. Sincerely appreciate it!

5 rate

ODEATRICK 25 Aug 2017

While buying the new vehicle I worked with Bill Kiesgen. He knew his information and did not try to over sell his vehicles. He listened to what I had in mind for a vehicle and tried to find what he heard. He did just that.

5 rate

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